Shipping Policy

Shipping policy

All goods are dispatched from Wee Waa, NSW , Australia and are delivered by Australia Post.

Most orders are dispatched from our hut within 1-3 business days.

Upon dispatch we will send you a notification email and your order should arrive within 3-7 business days for standard delivery and 1-3 business days for express delivery.

Please note it can take longer to WA, remote and regional areas. Please note that we rely on our delivery partners to successfully deliver within their recommended service time frames.

If local to Wee Waa we well personally deliver to your address free of charge 

Aust Post 
We use AusPOST's eParcel system to deliver items Australia-wide from our Online Store in Wee Waa NSW.

Please note that some rural locations may take slightly longer. Once your order leaves our hut, you will receive an email from Us with your tracking number, after which you can track your delivery. Please contact AusPOST for any inquiries about your order, as once this leaves our Online store, it is in the hands of AustPOST.

We suggest you give an address where you will most likely be during the day to receive delivery, as you will be asked to sign for the receipt of your parcel. We can deliver to all business, residential and PO Box addresses in Australia. If you are not at home at the time of delivery a notification card will be left for collection at your local post office.

Express delivery within Australia

We use AusPOST's Express Post to deliver items Australia-wide from our Online Store in Wee Waa, NSW.

It is the responsibility of you (the customer) to ensure the shipping details are correct when placing. your order. We take no responsibility for parcels being delivered to incorrect addresses supplied by you. 

If your parcel is returned back to us we can resend it to you with a postage fee or offer you a store credit. A refund will not be available in this instance. 

For help or more information please contact, our team is here to help in anyway possible. 

By placing your order you are agreeing to these terms of service.